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Help Number Comparison

1098 vs 112: Which Number Should You Call?

Choose according to the situation. Do not delay an emergency while searching for a more specific office.

1098

Child Helpline

A national toll-free, 24×7 child helpline for children in difficult situations. It operates through Mission Vatsalya and is integrated with ERSS-112.

  • Child in distress, unsafe care or protection concern
  • Child labour, abuse, exploitation or a vulnerable child
  • Child-focused support and coordination with state/district functionaries
Call 1098
112

Emergency Response

The pan-India single emergency number for urgent police, fire, rescue, health and other emergency assistance.

  • Immediate danger, violence or threat to life
  • Urgent police, fire, rescue or medical response
  • A child or adult needs emergency assistance now
Call 112

Quick decision

Is someone in immediate danger?Call 112 first.
Is the main concern a child who needs protection or support?Call 1098; use 112 as well when the situation is an emergency.
Are you unsure?Do not wait when there is danger. Call 112 and clearly explain that a child is involved.

Official references

Emergency Response Support System 112 · Government of India Child Helpline 1098