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Safe Contact & Guided Routing

Important Safety Notice

Suryalayam provides public-interest information and official-route guidance

We publish awareness content, official-route guidance and referral-style resource pages that help visitors reach the right public authority, helpline or verified source faster.

For urgent danger, contact emergency services or local police directly. For legal matters, contact a qualified advocate or the Legal Services Authority. For medical or mental-health emergencies, contact qualified medical professionals or emergency services.

Guided routing only

Safe Contact & Route Guidance

Use this page only when you need help understanding which official route may be suitable for a situation. Suryalayam does not file complaints, handle cases, investigate, mediate, represent anyone or contact authorities on your behalf.

What this contact page is for

  • Understanding whether a situation may need emergency help, police reporting, cybercrime reporting, child helpline, women helpline, labour route, legal-aid route or another official channel.
  • Reporting a broken link, wrong public number or outdated route on Suryalayam.
  • Asking for general website guidance without sharing private case details.

What we do not do

  • We do not file FIRs or complaints for users.
  • We do not provide legal advice or legal representation.
  • We do not provide emergency rescue, medical treatment, counselling or investigation.
  • We do not contact victims, accused persons, police, lawyers, courts or departments on your behalf through this form.
  • We do not accept donations, fees or payments.

Do not send sensitive information

  • Do not send victim/child names, private addresses, school details, photos, videos, ID numbers, medical records, FIR copies, court papers, evidence files or confidential lawyer-client information.
  • Do not submit accusations against a named person through this form.
  • Use official authorities for complaints, evidence and urgent action.

If there is immediate danger

Do not wait for Suryalayam to reply. Contact emergency services, local police, child helpline, women helpline, hospital or the competent official authority directly.

How to write safely

Write only a short, non-sensitive summary such as: “I need to know the correct route for a cyber harassment issue” or “Which official route is suitable for child-safety guidance?” Avoid names, exact addresses and private documents.

Guided routing

Safe Contact & Guided Routing Form

Use this form only to ask for general guidance about the correct official route. Suryalayam does not file complaints, contact authorities, represent users, investigate cases or provide legal advice.

Do not submit sensitive information. Do not send victim names, child details, exact addresses, private photos, ID numbers, medical records, FIR/court documents, evidence files or confidential lawyer-client information through this form.

IP capture notice: For anti-spam, misuse-prevention and safety auditing, this form stores the submitter IP address, browser user-agent and submitted page URL.

No Donation Policy

We do not collect money

Suryalayam does not ask for donations, does not accept foreign contributions, does not charge service fees, and does not authorize anyone to collect money in the name of Suryalayam.

Read the full policy