Emergency Help Flow
Emergency Help Flow
Child in danger? Act in this order.
If there is immediate risk to life, safety, trafficking, abuse, violence, abandonment or urgent rescue need, use official emergency routes first.
Call official help
Use 112 for immediate emergency response and 1098 for child protection support.
Stay safe
Do not confront dangerous people alone. Move to a safe public place if possible.
Share facts
Give location, landmark, child condition, visible danger and callback details if safe.
Follow up
Use PENCIL, eBaalNidan, cybercrime or state support routes depending on the case.
Public safety ruleSuryalayam guides people toward the right official system: police, child helpline, child welfare authorities, labour officials, NCPCR/SCPCR or courts depending on the issue.Emergency routes: 112 and 1098. Verify state-specific contact records before use.
Report Path Finder
What happened? Choose the safest official route.
This tool does not collect private complaints. It quickly points visitors to official helplines, portals and state/district support pages.
Immediate action
Call emergency help first
Use this route when a child may be in immediate physical danger, abandoned, injured, threatened, trafficked, or unsafe right now.
Do this now
- Move to a safe place before calling. Do not confront dangerous people alone.
- Call 112 if police, rescue, fire or medical emergency response is needed immediately.
- Call 1098 for child protection support, rescue coordination, care and rehabilitation route.
- Share exact location, landmark, time, child condition, visible risk and your callback number if safe.
- After the immediate call, use the state page to find local verified support records.
Details to collect safely
- Exact location and landmark
- What danger is happening now
- Child description and age guess
- Vehicle/shop/factory details if relevant
- Your safe callback number
Do not do this
- Do not delay emergency calls to collect perfect evidence.
- Do not publish child photos or identity online.
- Do not physically intervene if it puts you or the child at greater risk.
Official route/source: Child Helpline 1098 under Mission Vatsalya + ERSS 112 Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Urgent
Report child labour through official child-labour channels
Use this route when a child appears to be working in a workplace, establishment, home, factory, hotel, roadside shop, garage, construction site or similar place.
Do this now
- If the child is in immediate danger, call 112 or 1098 first.
- Note the workplace name, address, landmark, district and visible work type.
- Use the official PENCIL complaint form for child labour reporting.
- Also use state/district labour and child protection records where available.
- Keep your report factual: what you saw, where, when and why you believe a child is involved.
Details to collect safely
- Workplace/shop/factory name
- Full address or landmark
- Child age guess
- Work being done
- Owner/employer details if safely visible
- Photo only if safe and lawful
Do not do this
- Do not warn the employer before reporting.
- Do not expose the child identity publicly.
- Do not enter private premises or create confrontation.
Official route/source: PENCIL: Platform for Effective Enforcement for No Child Labour Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Urgent
Use child-rights complaint route and emergency numbers if needed
Use this route for abuse, neglect, denial of rights, institutional issues, exploitation, harassment or general child-rights concerns.
Do this now
- If the child is in immediate danger, call 112/1098 first.
- Use NCPCR eBaalNidan for child-rights violation complaints.
- Write a factual complaint with dates, location, people involved and what happened.
- Upload only relevant supporting files if available and safe.
- Use state child-rights commission/support records if your state has verified listings.
Details to collect safely
- Child details if known
- Incident date and place
- Responsible person/institution if known
- Documents/screenshots if safe
- Previous complaint reference if any
Do not do this
- Do not share child identity publicly.
- Do not pressure the child to repeatedly narrate trauma.
- Do not upload unrelated private files.
Official route/source: NCPCR eBaalNidan online complaint system Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Urgent
Preserve digital evidence and use cybercrime route
Use this route for online blackmail, grooming, abusive messages, exploitation, fake profiles, threats or sexual cyber abuse involving a child.
Do this now
- If there is immediate danger, call 112 first.
- Do not delete chats, screenshots, links, handles or payment messages.
- Use the official cybercrime portal or helpline 1930 for cyber complaints.
- For child-rights/abuse concerns, also consider 1098 or eBaalNidan.
- Block further contact only after evidence is saved, unless immediate safety requires blocking.
Details to collect safely
- Screenshots with dates
- Profile links/usernames
- Phone numbers/email IDs
- Payment IDs if any
- Threat messages
- Device/app details
Do not do this
- Do not negotiate with blackmailers.
- Do not forward explicit child content to others.
- Do not publicly post evidence containing child identity.
Official route/source: National Cyber Crime Portal / cyber helpline 1930 Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Immediate action
Act quickly: emergency, police and child helpline route
Use this route when a child is missing, separated, abandoned, found alone, lost during travel or unable to find guardians.
Do this now
- Call 112/police immediately for a missing child or child found alone.
- Call 1098 for child protection support and safe handover route.
- If you found a child, stay in a public/safe place and wait for authorised help.
- Share recent photo, clothing, last seen location and time if available.
- Use state/district verified records for local child protection offices.
Details to collect safely
- Last seen location/time
- Clothing and appearance
- Recent photo if available
- Guardian contact if known
- Travel route/vehicle info
- Police complaint reference
Do not do this
- Do not take a found child to a private location.
- Do not post identifying details widely without official guidance.
- Do not wait 24 hours to report a missing child.
Official route/source: ERSS 112 and Child Helpline 1098 official emergency route Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Urgent
Use emergency and child protection route before the event happens
Use this route when you suspect a minor is being forced into marriage or a child marriage event is planned.
Do this now
- If marriage is imminent or coercion is happening, call 1098/112 quickly.
- Collect date, venue, names, village/ward and family details if safely known.
- Use district child protection/state support records where available.
- Report early enough for authorities to intervene before the event.
- Do not confront family/community leaders if it creates danger.
Details to collect safely
- Child name/age if known
- Wedding date/time/venue
- Village/ward/district
- People arranging it
- School or local reference if known
Do not do this
- Do not create public shame around the child.
- Do not delay until the wedding day if you already know details.
- Do not take unsafe personal action.
Official route/source: Child Helpline 1098 official child protection route Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Urgent
Treat possible trafficking or forced begging as urgent
Use this route when a child appears controlled by adults, repeatedly moved, forced to beg, trafficked, drugged, threatened or unable to leave.
Do this now
- If there is immediate danger or organised movement, call 112/1098.
- Note location, time pattern, adult controllers, vehicle details and route.
- Do not chase or confront suspected traffickers alone.
- Share concise facts with helpline/police and ask for authorised intervention.
- Use state and district child protection resources for follow-up support.
Details to collect safely
- Exact location and repeated timings
- Adult/vehicle details
- Number of children
- Visible injuries or distress
- Direction of movement
Do not do this
- Do not give money to handlers if exploitation is suspected.
- Do not endanger yourself by following traffickers.
- Do not share the child image publicly.
Official route/source: Child Helpline 1098 and ERSS 112 emergency support route Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.
Guidance
Use support-first route unless there is immediate danger
Use this route for school dropout concerns, neglect, lack of access, repeated absence, or a child needing support rather than emergency rescue.
Do this now
- If the child is unsafe or abused, use 1098/112 first.
- For non-emergency education concerns, identify local school, ward, district and support services.
- Use state/district records and verified guides for local route.
- Keep the child dignity and privacy protected.
- Where possible, connect through authorised school/child protection channels.
Details to collect safely
- Child approximate age
- School name if known
- Village/ward/district
- Reason for absence if known
- Family/support context
Do not do this
- Do not publicly shame the family or child.
- Do not publish child identity.
- Do not treat a non-emergency as a police matter unless safety is at risk.
Official route/source: State/district child protection and education support route Use Suryalayam as guidance only; final action should follow official helplines, portals and authorities.