West Bengal Child Help & Protection Hub

Child Help Line - 1098

Use 1098 for children in need of care, protection, rescue or emergency support.

1098

Cyber Crime Helpline - 1930

Use 1930 for cyber-crime related complaints, including online fraud, harassment and abuse.

1930

Emergency Response Support System - 112

Use 112 for immediate emergency assistance. West Bengal Police lists ERSS along with police, women, child and cyber emergency numbers.

112

Shramik Sathi Labour Helpline

Toll-free Labour Commissionerate help line for labour and unorganised worker scheme queries in West Bengal.

1800-103-0009

West Bengal Police Emergency - 100

Use 100 for urgent police assistance. For integrated emergency response use 112 where available.

100

Women Help Line - 1091

Use 1091 for women in distress or needing police-linked women support in West Bengal.

1091

Alipurduar

District record for Alipurduar. Link local helplines, labour offices and support centres to this district_id.

Bankura

District record for Bankura. Link local helplines, labour offices and support centres to this district_id.

Birbhum

District record for Birbhum. Link local helplines, labour offices and support centres to this district_id.

Cooch Behar

District record for Cooch Behar. Link local helplines, labour offices and support centres to this district_id.

Dakshin Dinajpur

District record for Dakshin Dinajpur. Link local helplines, labour offices and support centres to this district_id.

Darjeeling

District record for Darjeeling. Link local helplines, labour offices and support centres to this district_id.

Hooghly

District record for Hooghly. Link local helplines, labour offices and support centres to this district_id.

Howrah

District record for Howrah. Link local helplines, labour offices and support centres to this district_id.

Jalpaiguri

District record for Jalpaiguri. Link local helplines, labour offices and support centres to this district_id.

Jhargram

District record for Jhargram. Link local helplines, labour offices and support centres to this district_id.

Kalimpong

District record for Kalimpong. Link local helplines, labour offices and support centres to this district_id.

Kolkata

District record for Kolkata. Link local helplines, labour offices and support centres to this district_id.

Alipurduar Assistant Labour Commissioner Office - Falakata Kalchini Madarihat

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03563 266095

Alipurduar Deputy Labour Commissioner Office

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03564 255115

Bankura Assistant Labour Commissioner Office - Bishnupur

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03244 252231

Bankura Assistant Labour Commissioner Office - Khatra

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03243 256001

Bankura Deputy Labour Commissioner Office - Bankura Sadar

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03242 254893

Birbhum Assistant Labour Commissioner Office - Rampurhat

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03461 256578

Birbhum Assistant Labour Commissioner Office - Suri Sadar

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03462 255707

Birbhum Deputy Labour Commissioner Office - Bolpur

Official Labour Commissionerate district/subdivision office for labour complaints, labour welfare and worker protection support.

03463 252884

Bonded Labour Cell, Labour Commissionerate

Official Labour Commissionerate cell relevant to bonded labour and child/bonded labour concerns. Contact details are email-only on source page.

CINI ASHA - Kolkata Childline Partner

Officially listed Childline partner/support organisation. Use 1098 for urgent child protection; local organisation contact details should be re-confirmed before public emergency routing.

CINI North Bengal Unit - Darjeeling Childline Partner

Officially listed Childline partner/support organisation. Use 1098 for urgent child protection; local organisation contact details should be re-confirmed before public emergency routing.

CINI Uttar Dinajpur Unit - Childline Partner

Officially listed Childline partner/support organisation. Use 1098 for urgent child protection; local organisation contact details should be re-confirmed before public emergency routing.

Emergency route for women and children in West Bengal

For immediate danger call 112 or 100. For women-specific police help call 1091. For child rescue/protection call 1098. For cyber abuse call 1930.

112; 100; 1091; 1098; 1930

Where to complain about child rights violations in West Bengal

For immediate child danger call 1098 or 112. For child-rights complaints and follow-up, contact WBCPCR with case details and location.

1098; 112; 033 6824 6363; WhatsApp 9836300300

Where to complain about women’s rights violations in West Bengal

For immediate danger call 112/100. For women’s rights complaints, counselling or commission-level support, contact West Bengal Commission for Women or the nearest One Stop…

112; 100; 1091; 033 2359 5609; 033 2334 5324; 033 2321 0154

Where to get labour protection help in West Bengal

For wage, worker welfare, unorganised worker and labour grievance support, use the Labour Commissionerate, Shramik Sathi helpline or the nearest listed district labour office.

1800-103-0009; 033 2248 8150

Bina Mulya Samajik Suraksha Yojana (BM-SSY)

Comprehensive social security support for unorganised workers in West Bengal. Use Shramik Sathi helpline for official support.

1800-103-0009

Kanyashree Prakalpa

Official West Bengal girl-child support scheme portal. Use for girls’ education/empowerment scheme guidance and grievance routing.

033 2337 3846

One Stop Centre (OSC) / Sakhi under Mission Shakti

Integrated support for women affected by violence in public or private spaces, including medical, legal, police, temporary shelter, counselling and psychological support. Source verifies…

Rupashree Prakalpa

Official West Bengal portal for Rupashree assistance. Public helpline details could not be verified from the live source during this collection; keep contact blank…

Shakti Sadan - Integrated Relief and Rehabilitation Home

Temporary shelter, food, clothing, medical assistance, counselling and vocational support for women in difficult circumstances, including domestic violence, homelessness, released prisoners without support and…

Bonded Labour / Child Bonded Labour Reporting Route

Guidance record for suspected bonded labour or child bonded labour concerns; route urgent danger to police/112 and labour-specific concerns to the Bonded Labour Cell.

Commission for Protection of Child Rights Act 2005

Guidance record for child-rights complaints routed to the State Commission for Protection of Child Rights and other child protection authorities.

033 6824 6363; WhatsApp 9836300300

Industrial Employment Act 1946

Labour law guidance record. WCDSW official notice listing includes Industrial Employment Act 1946 resource; for enforcement route to Labour Commissionerate.

033 2248 8150

Protection of Women from Domestic Violence Act 2005

Guidance record for domestic violence protection, referral to police, One Stop Centres, legal aid and women’s commission support. Directorate page lists domestic violence legislation…

Sexual Harassment of Women at Workplace Act and Rules 2013

Guidance record for workplace sexual harassment complaints and internal committee/legal routing. WCDSW lists SHWW/POSH Act and rules resources on its official site.