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Immediate Danger or Emergency Help in West Bengal

Use an emergency response route when someone is in immediate danger or urgent police, fire, rescue or medical assistance is needed.

Start with the right level of help

Immediate dangerCall 112 or local police now.
Urgent child protectionCall 1098 and explain the child’s location and immediate concern.
Non-emergency report or follow-upUse the relevant authority, support centre or complaint guide listed below.

West Bengal

Helplines

HelplineWest Bengal

Emergency Response Support System - 112

Use 112 for immediate emergency assistance. West Bengal Police lists ERSS along with police, women, child and cyber emergency numbers.

Verified Last checked: 2026-04-28112
HelplineWest Bengal

West Bengal Police Emergency - 100

Use 100 for urgent police assistance. For integrated emergency response use 112 where available.

Verified Last checked: 2026-04-28100
Helpline

Emergency Response Support System 112

Pan-India emergency number for police, fire, health and other emergency assistance; relevant for women and child safety emergencies.

Verified Last checked: 2026-04-28112
Helpline

Emergency Response Support System 112

Pan-India emergency number for urgent police, fire, health and rescue assistance; use in emergencies involving women or children.

Verified Last checked: 2026-04-28112
Helpline

Emergency Response Support System 112

Pan-India emergency number for police, fire, health and other emergency assistance; relevant for women and child safety emergencies.

Verified Last checked: 2026-04-28112
Helpline

NCW Women Helpline 14490

National Commission for Women helpline for women affected by violence and referral to appropriate authorities.

Verified Last checked: 2026-04-2814490

West Bengal

Guides

Help Guide

Child abuse, child labour or child in distress

Call Child Helpline 1098. If the child is in immediate danger, call 112 first. Keep location, description, employer/guardian details and any safe evidence ready.

Verified Last checked: 2026-04-28
Help Guide

Child Labour in India: How to Report Safely

Short Summary This guide explains how ordinary citizens, parents, teachers, volunteers, and community members can respond when they suspect child labour in India. It focuses on safe action,…

Verified Last checked: 2026-04-30
Help Guide

How to report child rights violations online

Use NCPCR eBaal Nidan to register a complaint about child rights violations. For immediate danger or rescue, call 1098 or 112 first.

Verified Last checked: 2026-04-28
Help Guide

How to report suspected child labour

Report suspected child labour through the PENCIL complaint mechanism or local Labour Department. If a child is in immediate danger, call 1098 or 112.

Verified Last checked: 2026-04-281098; 112
Help Guide

How to seek child protection help

For a child in crisis call 1098; for immediate danger call 112. Child Helpline is integrated with ERSS and district child protection units.

Verified Last checked: 2026-04-281098; 112
Help Guide

How to use child emergency helpline 1098

Call 1098 for a child in need of care, protection, aid or emergency assistance. For immediate danger, also call 112 or local police.

Verified Last checked: 2026-04-28
Help Guide

If there is immediate danger

Call 112 first. Move to a safer place if possible. Do not wait to collect documents if life or safety is at risk. After emergency help, use the…

Verified Last checked: 2026-04-28

West Bengal

Schemes

When the first route does not work

  1. Confirm that the number, office or portal applies to your location.
  2. Record the date, time, reference number and response where it is safe to do so.
  3. Use an alternative district or state route listed on the relevant record.
  4. Escalate to the responsible authority or legal-services route when the matter remains unresolved.