National Women Helpline 181
National women helpline for emergency and non-emergency support information counselling and referral to police OSC hospitals or legal services.
Verified Last checked: 2026-04-28181
Protection Intelligence Hub
Women’s Safety and Violence Support Help in West Bengal
Find emergency, helpline, One Stop Centre, police and legal-support routes for women facing violence or unsafe situations.
Start with the right level of help
Immediate dangerCall 112 or local police now.
Urgent child protectionCall 1098 and explain the child’s location and immediate concern.
Non-emergency report or follow-upUse the relevant authority, support centre or complaint guide listed below.
West Bengal
Helplines
NCW 24x7 Women Helpline
National Commission for Women helpline for counselling, legal assistance and guidance for women affected by violence or distress.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline
National Commission for Women helpline for digital complaint registration, counselling, legal assistance and referrals for women affected by violence.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline
National Commission for Women 24x7 women helpline for women needing support.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline
National Commission for Women helpline for women in distress; can be used as a national escalation/support route.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline
National Commission for Women helpline for counselling, legal assistance and digital complaint registration for women affected by violence.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline
National Commission for Women helpline for women needing support or complaint guidance.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline - 14490
National Commission for Women helpline for digital complaint registration, referrals and information for women affected by violence.
Verified Last checked: 2026-04-2814490
NCW 24x7 Women Helpline 14490
National Commission for Women 24x7 helpline for women needing support, counselling or complaint guidance.
Verified Last checked: 2026-04-2814490
NCW Women Helpline 14490
National Commission for Women helpline for women affected by violence and referral to appropriate authorities.
Verified Last checked: 2026-04-2814490
NCW Women Helpline 14490
National Commission for Women helpline for women affected by violence through referral, counselling and information about support services. For emergencies call 112.
Verified Last checked: 2026-04-2814490
NCW Women Helpline 14490
National Commission for Women helpline for women affected by violence, counselling and referral to police, OSC, hospital, DLSA or Protection Officer.
Verified Last checked: 2026-04-2814490
West Bengal
Support services
Directorate of Social Welfare, West Bengal
Implements and monitors women support, rehabilitation and social welfare schemes including One Stop Centres and Shakti Sadan.
Verified Last checked: 2026-04-28
One Stop Centres under Mission Shakti - West Bengal
One Stop Centres support women affected by violence with medical, legal, temporary shelter, police assistance, counselling and psychological support. Source verifies 22 OSCs in all districts except Kolkata,…
Needs review Last checked: 2026-04-28
Shakti Shalini SGBV Helpline
Responds to sexual and gender-based violence including domestic violence, sexual assault, trafficking, sexual harassment and gender discrimination.
Needs review Last checked: 2026-04-28
West Bengal
Guides
Where to complain about women’s rights violations in West Bengal
For immediate danger call 112/100. For women’s rights complaints, counselling or commission-level support, contact West Bengal Commission for Women or the nearest One Stop Centre if locally available.
Needs review Last checked: 2026-04-28112; 100; 1091; 033 2359 5609; 033 2334 5324; 033 2321 0154
Child Marriage: How to Report Risk and Escalate Urgent Safety Concerns to Official Routes
Emergency help: Call 1098 Child Helpline, 112 Emergency Response, or contact the nearest police station immediately. Child marriage is not a family tradition or a private settlement. It…
Needs review Last checked: 2026-06-01
West Bengal
Laws and rights
Protection of Women from Domestic Violence Act 2005
Guidance record for domestic violence protection, referral to police, One Stop Centres, legal aid and women’s commission support. Directorate page lists domestic violence legislation among its social legislation…
Verified Last checked: 2026-04-28
Protection of Women from Domestic Violence Act 2005
Legal framework for protection and civil relief for women facing domestic violence. Use with police, protection officer, OSC or court guidance.
Verified Last checked: 2026-04-28
Protection of Women from Domestic Violence Act 2005
Law for protection of women from domestic violence and for civil reliefs such as protection, residence, monetary and custody orders.
Verified Last checked: 2026-04-28
Protection of Women from Domestic Violence Act 2005
Law providing protection and relief to women facing domestic violence. Women may contact 181, 1091, One Stop Centre or police in emergencies.
Verified Last checked: 2026-04-28
Protection of Women from Domestic Violence Act 2005
Law for protection and civil remedies for women facing domestic violence. Contact police OSC women helpline or women commission for help.
Verified Last checked: 2026-04-28
Protection of Women from Domestic Violence Act, 2005
Key law for protection orders and relief for women facing domestic violence. Use with local police, OSC, protection officer or legal aid routing.
Verified Last checked: 2026-04-28
West Bengal
Schemes
One Stop Centre (OSC) / Sakhi under Mission Shakti
Integrated support for women affected by violence in public or private spaces, including medical, legal, police, temporary shelter, counselling and psychological support. Source verifies 22 OSCs in West…
Needs review Last checked: 2026-04-28
Shakti Sadan - Integrated Relief and Rehabilitation Home
Temporary shelter, food, clothing, medical assistance, counselling and vocational support for women in difficult circumstances, including domestic violence, homelessness, released prisoners without support and trafficking survivors.
Verified Last checked: 2026-04-28
Mission Shakti One Stop Centre Scheme
Central scheme providing integrated support under one roof to women affected by violence or distress, including medical aid, legal aid, police facilitation, counselling and temporary shelter.
Verified Last checked: 2026-04-28
Women Helpline 181 - Mission Shakti
National Mission Shakti WHL component provides 24x7 emergency and non-emergency response through short code 181 and links women to police, OSCs, hospitals and legal services.
Needs review Last checked: 4/28/2026181
When the first route does not work
- Confirm that the number, office or portal applies to your location.
- Record the date, time, reference number and response where it is safe to do so.
- Use an alternative district or state route listed on the relevant record.
- Escalate to the responsible authority or legal-services route when the matter remains unresolved.